Refund Policy
FileForge is operated by Swapnil Sagar Gadgil ("we", "us").
30-day money-back guarantee
If you are not satisfied with FileForge Pro, you may request a full refund within 30 days of your order date — monthly or yearly. No explanation is required.
How to request a refund
Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders. To request a refund, visit paddle.net and enter the email address used at checkout, or contact us and we will raise the request with Paddle on your behalf.
Renewals and cancellation
Pro subscriptions renew automatically until cancelled. You can cancel at any time from your account page or through the billing portal; cancelling stops future charges and your Pro access continues until the end of the paid period. Refunds outside the 30-day window are considered case by case and are handled in line with Paddle's refund policy.
Contact
Questions about billing or refunds: contact Swapnil Sagar Gadgil through the support contact listed on this site, or Paddle directly at paddle.net.